Contact information
Contact Battery World Online
We're Here to Help
Whether you need help with an existing order, product information, warranty questions, tracking, returns, bulk purchasing, or finding a hard-to-find battery, the Battery World Online team is here to help.
We serve customers throughout the Greater New Orleans area and ship batteries and related products throughout the United States.
For the fastest assistance, contact us using the information below.
📦 Order Support, Tracking & Product Questions
For questions about an existing order, tracking information, product availability, compatibility, warranties, returns, or general product information:
Email: Sherman@BatteryWorldOnline.com
Phone: 504-733-3422
You can also contact us through the 24/7 chatbox on our website.
When contacting us about an existing order, please include your order number whenever possible. This helps us locate your order and provide assistance more quickly.
🔋 Battery World Online — Sales, Wholesale & Commercial Accounts
Are you purchasing batteries in bulk?
Looking for hard-to-find, specialty, industrial, commercial, or replacement batteries?
Our sales team can help with product availability, bulk orders, commercial purchasing, and wholesale inquiries.
Wholesale & Commercial Sales:
Phone: 504-733-3422
Email: Sherman@BatteryWorldOnline.com
For large or recurring orders, please contact us directly so we can discuss your specific requirements.
📍 Battery World — Metairie Retail Location
Visit our Metairie location for local retail service and battery purchases.
Battery World Metairie
3100 Kingman St
Metairie, LA 70003
Phone: (504) 833-9191
For questions about specific inventory or product availability at the retail location, we recommend calling ahead.
✉️ General Questions, Returns & Sales
For general questions, returns, warranty inquiries, sales questions, or assistance with your order:
Sherman@BatteryWorldOnline.com
504-733-3422
You can also use the website chatbox 24/7 to send us a message.
📧 Didn't Receive Your Order Confirmation?
If you placed an order but haven't received your confirmation email, don't worry. Please check the following before contacting us:
1. Check Your Spam or Junk Folder
Order confirmations and other automated emails may occasionally be filtered into your Spam, Junk, Promotions, or Other folders.
2. Verify Your Email Address
If an incorrect email address was entered during checkout, we may be unable to deliver your order confirmation.
3. Allow Time for Order Processing
Some orders may require additional processing time. Please allow up to 24 hours for your order to process and for confirmation or tracking information to become available.
Still Can't Find Your Confirmation?
If you still cannot locate your confirmation email, please contact us directly at:
Sherman@BatteryWorldOnline.com
Please include your name and order information so we can help locate your order.
We may not always be able to resend the original automated confirmation email, but our customer service team can assist you directly.
💬 Contact Us 24/7
In addition to phone and email support, customers can contact Battery World Online through the chatbox on our website 24 hours a day, 7 days a week.
Whether you have a question about a product before purchasing or need help after placing an order, we're happy to assist.
📱 Follow Battery World Online
Stay up to date with new products, promotions, savings, giveaways, and other Battery World news.
Facebook: Battery World on Facebook
Instagram: @batteryworldonline
🔒 Mobile Privacy & Text Messaging
By providing your phone number to Battery World, you acknowledge and agree that Battery World may send text messages to your wireless telephone number for applicable business or customer-service purposes.
Message and data rates may apply. Message frequency may vary.
You can opt out of text messages at any time by replying “STOP.”
For additional information about how your information is handled, please review our Privacy Policy – Battery World.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
The above restriction excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Battery World Online
Local Service. Nationwide Shipping. Expert Battery Support.
Serving the Greater New Orleans area and shipping throughout the United States.
Customer Service & Sales: 504-733-3422
Email: Sherman@BatteryWorldOnline.com
24/7 Website Chat: Available through BatteryWorldOnline.com